Question 1

Are you really family owned?

Accepted Answer

Yes. Trinity is family owned and run right here in Tampa Bay since 2007. When you call, you reach a real person, not a call center.

Question 2

What areas do you serve?

Accepted Answer

We cover Tampa Bay across Hillsborough, Pinellas, Pasco, Hernando and Polk counties, including Lutz, Land O Lakes, Wesley Chapel, Palm Harbor, Oldsmar, and Tampa, plus the towns in between.

Question 3

Are you licensed and insured?

Accepted Answer

Yes, fully licensed, bonded, and insured in Florida under GD13010 and GDI-09484.

Question 4

Do you charge for an estimate?

Accepted Answer

No. Estimates are free, with no obligation to book.

Question 5

How soon can you come out?

Accepted Answer

Often the same day. Call early and there's a good chance we can have a technician at your house within a couple of hours. For emergencies we answer till 9pm.

Question 6

Do you offer emergency service?

Accepted Answer

We do. A broken spring or a door stuck open does not wait for business hours, so we keep the phones answered till 9pm.

Question 7

A spring broke. Can I still use the door?

Accepted Answer

Please don't. With a spring gone, the door is far heavier than the opener was built to lift, and running it can burn out the motor or bring the door down hard. Leave it closed and call us.

Question 8

Do I have to replace both springs if only one broke?

Accepted Answer

On a two spring door, we recommend it. Both springs are the same age and the same amount of worn, so doing both keeps the door balanced and saves you a second service call soon. On a single spring door, we just replace the one.

Question 9

How long do springs and openers last?

Accepted Answer

Springs usually run about seven to ten years and openers about ten to fifteen, depending on how often you use the door. Our heat, humidity, and salt air can shorten both, so don't be surprised if yours wear a little sooner.

Question 10

My door came off the track. What should I do?

Accepted Answer

Stop using it. Don't hit the opener and don't try to force it back, since the door can fall or do more damage. Leave it be and call us.

Question 11

Why is my garage door so loud?

Accepted Answer

Usually worn rollers, dry hinges, and loose hardware. Switching to nylon or sealed bearing rollers and a good tune up quiets most doors right down.

Question 12

Can you fix a brand you didn't install?

Accepted Answer

Yes. We service and repair every major door and opener brand, even ones we don't sell new.

Question 13

Should I repair my door or replace it?

Accepted Answer

It depends on the door's age and what's wrong. We'll give you an honest read and never push a new door when a repair will do.

Question 14

How long does a new door installation take?

Accepted Answer

Most single doors go in within a day. Bigger, custom, or double doors can take longer. We'll give you the timeline when we quote it.

Question 15

Do I need a permit for a new door?

Accepted Answer

In most of Tampa Bay, yes, and the permit confirms the door meets the wind rating for your area. We pull it and handle the inspection.

Question 16

Does my new door have to be wind rated?

Accepted Answer

Much of Tampa Bay is a wind borne debris zone, so your opening usually needs a door rated for the pressure at your address. We'll tell you what your home requires before you buy.

Question 17

Does a new door come with an opener?

Accepted Answer

The opener is separate from the door. If yours still works well, we can reconnect it. If it's old or you want smart features, we can install a new one.

Question 18

Which brands do you carry?

Accepted Answer

We install Clopay, C.H.I., Hörmann, and Amarr doors and LiftMaster openers, and we service and repair every major brand.

Question 19

What door material is best for Florida?

Accepted Answer

Insulated steel is the all around favorite. Right on the coast, aluminum and composite hold up better against salt and humidity. Wood is beautiful but needs the most upkeep in our climate.

Question 20

Why don't you list prices online?

Accepted Answer

Every door and every repair is a little different, so a real price comes from looking at the job. Estimates are free, and you get a clear price before any work starts, with no surprises at the end.

Question 21

What payment methods do you take?

Accepted Answer

Cash, check, bank transfer, debit, credit, Google Pay, and Zelle.

Garage Door FAQ

About Trinity

Repairs

New doors and replacement

Doors and brands

Pricing and payment

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